SMS Campaigns

By signing up for Seaside Pest Control’s services, you consent to receive SMS messages from Seaside Pest Control (“we,” “us,” or “our”) on your phone. Messages may include appointment reminders, service updates, billing inquiries, payment reminders, and promotions or special offers (if applicable). Message frequency varies. Standard message and data rates may apply depending on your carrier and plan.

For assistance, reply HELP or contact us at privacy@seasidepest.ca or 6045297700. You may opt out at any time by replying STOP.

Please review this SMS Campaigns Policy, our Privacy Policy and Terms of Use before opting in.

Consent and Opt-In
Explicit consent is required to receive SMS messages. Consent may be obtained through:

• • Website forms or popups (checkbox must be actively selected; not pre-checked; for implementation, the website must log date, time, and phone number)

  • Paper or written forms

  • Verbal consent using a documented script (script may change; always record date, time, and phone number)

Types of SMS Messages
Messages may include, but are not limited to:

• • Appointment reminders and confirmations

  • Service updates and follow-ups

  • Billing inquiries and payment reminders

  • Optional marketing messages, promotions, and special offers (require separate opt-in)

Marketing vs. Service Messages
Service messages are required for the delivery of our services. Marketing messages are optional, and your consent for marketing is tracked separately. You can opt out of marketing messages without affecting service messages.

Message Frequency
Frequency varies by message type. For service messages, you may receive multiple messages per week. Marketing message frequency will be disclosed at opt-in.

Message & Data Rates
Standard message and data rates apply, including domestic and international messaging fees, depending on your mobile plan and carrier.

Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive messages of that type. You may opt back in at any time by replying START.

Help Instructions
For assistance, reply HELP to any SMS message or contact us at privacy@seasidepest.ca or 6045297700.

Confirmation Message Upon Opt-In
After opting in, you will receive a confirmation message. Message content may change over time. Example:
“Thank you for opting into SMS messages from Seaside Pest Control. Message frequency may vary. Reply STOP to opt out or HELP for assistance. Message & data rates may apply.”

Privacy and Data Use
We use your SMS data only to provide the messages described above. We do not share your phone number or message content with third parties for marketing purposes. SMS data may be disclosed only if required by law or to protect our rights, property, or safety.

Data Retention
SMS data is stored securely for a minimum of 3 years to comply with CASL and other legal obligations. Data may be deleted only when legally permissible.

International & Cross-Border Messaging
We comply with applicable laws for international messaging. Message delivery may be subject to carrier restrictions and additional fees for international recipients.

Legal Compliance
We comply with the Canadian Anti-Spam Legislation (CASL) and the U.S. Telephone Consumer Protection Act (TCPA). By opting in, you confirm that you are the authorized recipient of these messages. Service and marketing messages are sent only with consent and in accordance with CASL/TCPA requirements.

SMS Campaign Description
Our SMS communications are used to support our business operations, including confirming appointments, providing service updates, issuing billing reminders, and sending marketing messages if consented. Frequency varies by type and business needs.

Changes to This Policy
We reserve the right to update this SMS Campaigns Policy at any time. Changes are effective immediately upon posting on our website. Continued use of our SMS communications constitutes acceptance of the updated policy.

Contact Us
For questions regarding this policy, contact us at privacy@seasidepest.ca or 6045297700.